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Can I install before creating an Encyro account on the website?

Do I need an account to install the Encyro Outlook addin? Can I use the Outlook plugin without an Encyro account?

You may install the Encyro Outlook addin without creating an Encyro account first. 

Simply installing the addin does not create any Encyro accounts. You may have multiple email accounts added to Outlook and each will work as before.

If you send or receive a secure Encyro message in any of your email accounts within Outlook, you will be prompted to login to Encyro with that specific email address.

  1. Existing account: If the relevant Outlook account email address is found to have an existing Encyro account (free or paid), you will be asked to enter your Encyro password.
  2. No existing account: If the Outlook address is not associated with an Encyro account, you will be asked to enter a new password and a free Encyro account will be automatically created for you. 
    • Besides using it from Outlook, you may also use your Encyro account password to view your Encyro messages on the Encyro website when away from your computer with Outlook, such as from a mobile device.
  3. Secure Data  Associated with Email Address: If the email address does not have an Encyro account but has previously received or uploaded Encyro messages (that is, there is secure data associated with this email), then an email with a verification link will be sent to you. 
  4. Google/Facebook Login: If you previously logged in to Encyro using a Google or Facebook account, then at this time, the Encyro Outlook addin does not allow logging in using that. You will be sent an email to add a new password to your Encyro account. You must click the link in the email to add a password. You will only need the password to login from Outlook. You may continue to use Google/Facebook login on the Encyro website.
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  1. Team Encyro

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