Not receiving Encyro emails in my Outlook.com or Hotmail account
Not getting password reset emails? Not getting upload notifications or secure message notifications?
Please add “@encyro.com” to your safe senders list (instructions from Microsoft).
In short:
- Sign in to your email account at outlook.com (Outlook Web App. For help, see Getting started in Outlook Web App.)
- At the top of the page, select Settings (or gear icon), and then Mail.
- Under Options, select Block or allow.
- To add an entry to Safe senders and recipients, enter the domain “encyro.com” to mark as safe in the Enter a sender or domain here text box, and then press Enter or select the Add icon (looks like a + sign) next to the text box.
- Select the Trust email from my contacts check box to treat email from any address in your contacts folders as safe.
- Select Save to save your changes.
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