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Getting Started

Installation instructions and sending your first secure message from within Outlook.

  • How to install the Outlook Addin

    Where can I download the Encyro Outlook plugin? How to install Encyro for Outlook? Which version of Outlook can I use? To install Encyro in Microsoft Outlook, download the installer, named setup.exe, ...

  • How to send from Outlook

    How do I login to Encyro from Outlook? How do I send my first secure message? Are sent emails stored within Outlook? Detailed Instructions Make sure you have installed the Encyro Outlook-addin (instru...

  • Are secure messages saved within Outlook?

    Will secure content end up saved in Outlook? Is a copy of the Secure Message stored in my sent emails folder? No. The secure message is not stored within Outlook. This reduces the risk of sensitive da...

  • Can I install before creating an Encyro account on the website?

    Do I need an account to install the Encyro Outlook addin? Can I use the Outlook plugin without an Encyro account? You may install the Encyro Outlook addin without creating an Encyro account first.  Si...

  • Can I send to multiple recipients?

    How many recipients on my secure message are allowed? Multiple recipients are allowed, both when sending new secure messages or when replying/forwarding a previously received secure message. To preven...

  • Send Large Files from Outlook

    Can I send larger files than my email server permits? What if the file is larger than the recipient's email server limit? Your email server limit: Outlook will usually not let you attach a file larger...

  • Access Messages Outside Outlook

    Can I access my secure messages when away from my PC with Outlook and the Encyro Outlook addin installed? Yes. Simply login to your Encyro account online from any Internet connected computer or mobile...

  • Can I use multiple email accounts in Outlook?

    Yes. Only the accounts that you use to send or receive secure Encyro messages will get associated with corresponding Encyro accounts. You need not create an Encyro account online before installing the...

  • How to uninstall the Encyro Outlook Addin

    Open the Windows Add or Remove Programs settings: In the Windows desktop search box (typically, near the Start button, in the lower left of the screen), type Add or remove and click Add or Remove Prog...

  • Do I need Encyro Pro to use the Encyro Outlook Addin?

    Is a paid Encyro account required to use the Outlook plugin? Can I use the Encyro Outlook Addin with a free Encyro account? The Encyro Outlook Addin works with both the Encyro Essential (free) and Enc...